Shipping & Returns

SHIPPING POLICY

Delivery charges are automatically calculated at the checkout procedure of the shopping cart.

Purchaser must check the condition of item delivered prior to signing or sign ' Goods unchecked'.
Responsibility for ownership of the goods passes to purchaser once we have delivered them.
All delivery is subject to stock availability.
No claims for damaged goods will be accepted if goods are signed for in good condition.

You are free to cancel any order within 14 days of receipt of the goods.
Cancellation requests must be made in writing via email to gmmusicsales@gmail.com,
and we will send a cancellation notice by return.
This notice should be completed and returned to us, prior to the return of the items.
All returns costs and administration costs will be met by the purchaser, and goods must be returned within 14 days of the issue of the cancellation notice.
Refunds will be issued within 14 days of the date of the return of the items.
Responsibility of return of the items in a satisfactory condition lies with the purchaser.

 

RETURN & EXCHANGE POLICY

Refunds can only be made by the method originally used to pay for the goods.

Refunds will be processed as soon as the returned goods have been received back and checked as OK by us.

Goods that have been altered from their original condition or have been misused in some way cannot be returned.

Goods cannot be returned as faulty where a specific defect in the product was brought to the attention of the customer at the point of sale.

Orders for software products cannot be refunded once the software has been opened.