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Terms & Conditions of Trade


Term & Conditions of Trade for Internet Buyers

All prices are internet only prices


Payments
All payments are processed by PayPal.
Payment in full must be received before any goods can be dispatched.

Cancellation of Orders
You are free to cancel any order within 7 days from receipt of goods.
Cancellation requests must be sent by email only to the Cardiff
office together with the item reference number.
All transportation and administration costs for cancelled orders must be paid by the purchaser.

Delivery
Purchaser must check the condition of item delivered prior to signing or sign ' Goods unchecked'.
Responsibility for ownership of the goods passes to purchaser once we have delivered them.
We can only deliver goods to the same address to which the credit/debit
card used to pay for the goods is registered.
Delivery charges are automatically calculated at the checkout procedure of the shopping cart.
All delivery is subject to stock availability.
No claims for damaged goods will be accepted if goods are signed for in good condition.

Returns and Refunds
Refunds can only be made by the method originally used to pay for the goods.
Refunds will be processed as soon as the returned goods have been
received back and checked as OK by us.
Goods that have been altered from their original condition
or have been misused in some way cannot be returned.
Goods cannot be returned as faulty where a specific defect in the product was
brought to the attention of the customer at the point of sale.
Orders for software products cannot be refunded once the software has been opened.

These terms and conditions do not affect your statutory rights






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